Return, Replacement & Refund Policy
We want you to love your tee. Because items are made to order, we don't accept returns or exchanges for change of mind, wrong size ordered, or color preference. Please check the size chart and product details before buying.
We will replace or refund your order if:
We will replace or refund your order if:
- The item arrives damaged, faulty or stained
- You received the wrong item or design
- Your parcel is lost in transit
How to claim (within 48 hours of delivery)
1. Email info@xmaxvogue.com with your order number.
2. Attach clear photos of the item, the size tag and the packaging.
3. We review within 1-2 business days and offer a replacement or refund.
Please don't send items back to the manufacturer. Contact us first.
Refunds
Approved refunds are processed within 2 business days. Your bank may take 5-10 business days to post it. If it hasn't arrived, check with your bank, then contact us.
Cancellations
You can cancel within 24 hours of ordering. After that, production has begun and cancellation isn't possible.
Incorrect addresses and returned parcels
If you spot an address mistake, contact us right away. Parcels returned to us because of a wrong address can be reshipped at an additional cost, which we'll confirm before sending.
